Bookings & Payments
25% advance is required to process booking and the balance is to be paid at-least 60 days prior to the date of travel. In some cases when travel is over peak period a higher deposit may be required. Full advance is required in certain cases such as special train journeys, hotels during peak period ( Christmas/New Year Period or special festival time) We will inform you if this is required. Please note this is an advance payment only and not a refundable deposit. Refunds will be processed based on our cancellation policy mentioned below.
Payments can be made either by bank transfer or by credit/debit card. The prices quoted will be in our local currency, Indian Rupees. We are happy to receive payment in any internationally acceptable currency and the holiday price will be converted using the exchange rate stipulated by the Reserve Bank of India on the date the payment is made. Please note, we do not use the exchange rate advertised by several private websites as they are only indicative, not what is actually used for transaction. Should you wish to transfer money directly to our account then please make sure that any bank charges are borne by the client. We will credit the exact amount that we receive in our account. Any shortfall/ excess will be adjusted against the client account and will be collected/refunded as the case might be.
Cancellation Policy
If cancellation is received more than 60 days prior there will be no retention other than admin charges. Some hotels require full amount in advance for confirmation of the booking. In such cases, if you cancel after the payment has been made then the Individual hotel cancellation policy will apply. In most cases this is a night’s retention.
60 days to 45 days prior to start of the holiday 25% of the Tour cost
45 days to 30 days prior to start of the holiday 50% of the Tour cost
30 days to 20 days prior to start of the holiday 75% of the Tour cost
20 days prior to start of the holiday 100% of the Tour cost
This is a rough calculation, in the unlikely event of you having to cancel the trip we will try our best to refund whatever possible from the hotels and are happy to refund the same after deducting admin charges. If you decide to postpone your trip after confirmation and it falls within the cancellation period then we will try and credit the amount paid against your future trip as long as you follow the same itinerary and use the same hotels, subject to the availability at the same hotels for the new dates and should it not be available, the hotel’s Individual cancellation policy will apply.
In most cases the domestic flight tickets issued are on special fares and incur full cancellation.